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AI receptionist

Missed calls get a text back in seconds.

Answers questions using your real prices and availability, then books into the tools you already use.

For businesses across Central Florida. Text + web chat included; phone answering optional.

From $1,500 per project

Book a callWhat it costs
A small business's reception counter after closing, one desk lamp lit, a phone face up beside a small white desk assistant, shelving behind
Example text backSorry we missed your call. How can we help?

What it does

See your AI receptionist at work.

Pick a kind of business, or a way in, in each example. Read the conversation, then what happened in your tools.

  • Answers the calls you miss

    Your pick: it texts back from your number within seconds, or with phone answering it picks up the call when nobody does.

    If nobody answers
    After hoursText-back after a missed call6:42 PMText message
    1. Virtual assistantHi, it’s Parkview Dental. Sorry we missed your call. How can we help?
    2. CustomerI need to move my cleaning on Tuesday. Can’t make 3 anymore.
    3. Virtual assistantNo problem. Lena, your hygienist, has Thursday at 2 or Friday at 9. Which works? I’ll move it and text the new time.
    4. CustomerThursday at 2, thanks.
    Mid-appointmentText-back after a missed call2:15 PMText message
    1. Virtual assistantHi, it’s Luxe Salon. We’re with a client right now. What can we help with?
    2. CustomerAnything Saturday for balayage? First time here.
    3. Virtual assistantBalayage runs three hours with Maya, from $220. Saturday 9:00 is open; a $50 deposit holds it.
    4. Customer9:00 works. Send the deposit link.
    Dinner rushText-back after a missed call7:05 PMText message
    1. Virtual assistantHi, it’s Olive & Vine. Sorry we couldn’t pick up. A reservation, or something else?
    2. CustomerTable for ten at 8 tonight? Two are vegan.
    3. Virtual assistantParties over eight get the back room; it’s open at 8:15 tonight. Want it? The vegan tasting needs no notice.
    4. Customer8:15, perfect. Name’s Priya.
    No answer at the deskSummit Tax & Accounting · Ava, the virtual assistant11:15 AMPhone call
    0:00 / 0:31
    1. 0:03Ava · Virtual assistantHi, thanks for calling Summit Tax & Accounting, this is Ava, the virtual assistant. How can I help you today?
    2. 0:09CallerOh, hi. I was hoping to set up a consult for my business taxes. Is Thursday doable at all?
    3. 0:16Ava · Virtual assistantSure, Thursday works. Maria has 1 o’clock or 3:30 open. The consult is $150, and that comes off your first return. Which one’s better for you?
    4. 0:27CallerLet’s do the 1 o’clock. That works great, thank you.
    Call ended · 0:31 · Recording and summary in your inbox
    No answer at the host standOlive & Vine · Ava, the virtual assistant7:05 PMPhone call
    0:00 / 0:35
    1. 0:03Ava · Virtual assistantHi, thanks for calling Olive & Vine, this is Ava, the virtual assistant. The host stand is tied up right now, so I’ve got you. What can I do for you?
    2. 0:12CallerHey, so, a table for six tonight, around 8? And one of us is gluten-free.
    3. 0:18Ava · Virtual assistantSure. For six it’s the patio or the back room, and the patio opens up at 8:15 tonight. Gluten-free is no problem, there’s a menu for it at every table. Put you down for 8:15?
    4. 0:31Caller8:15 is perfect, put us down. It’ll be under Priya.
    Call ended · 0:35 · Recording and summary in your inbox
    No answer after hoursParkview Dental · Ava, the virtual assistant7:10 PMPhone call
    0:00 / 0:38
    1. 0:03Ava · Virtual assistantHi, thanks for calling Parkview Dental, this is Ava, the virtual assistant. The office is closed right now, but I can help. What’s going on?
    2. 0:10CallerHi, um, I just moved here and need a dentist. Do you take Florida Blue? And, um, anything on a Saturday? I work weekdays.
    3. 0:21Ava · Virtual assistantWe do, Florida Blue is in network; what your plan covers we check before the visit. We’re open Saturdays 8 to 1, and Dr. Patel has this Saturday at 9 or 11:30 for a first visit. Would either work?
    4. 0:34CallerNine works. Okay… yeah, let’s do that. Thanks.
    Call ended · 0:38 · Recording and summary in your inbox
    Agents out on showingsOakline Realty · Ava, the virtual assistant1:40 PMPhone call
    0:00 / 0:40
    1. 0:03Ava · Virtual assistantHi, thanks for calling Oakline Realty, this is Ava, the virtual assistant. The agents are out on showings, but I can help. What are you calling about?
    2. 0:11CallerHi, I’m calling about the three-bedroom on Lake Avenue. Is it still available? And is the seller flexible on price?
    3. 0:19Ava · Virtual assistantIt is, yeah: $489,000, three beds, two baths. Price I’d leave to Dana, the listing agent, but I can book you a showing with her Saturday at 10 or 1 and have her call first. Which works?
    4. 0:37CallerSaturday at 10 works. Have her call me. Thanks.
    Call ended · 0:40 · Recording and summary in your inbox

    Knew your patient list and Lena’s calendar.

    Conversation startedFrom your number, within seconds, not voicemail.

  • Quotes and books

    Customers text your number any time, missed call or not. It quotes your approved prices and books your open times.

    Price questionText to your number3:40 PMText message
    1. CustomerWhat do you charge for a personal return with one rental property?
    2. Virtual assistant$275 for the return with the Schedule E. Bring last year’s return and the rental’s income and expenses. Monday at 10 or Wednesday at 2?
    3. CustomerWednesday at 2, please.
    4. Virtual assistantBooked with Sam, Wednesday at 2. I’ll text a checklist of what to bring.
    Price question, after closeText to your number7:51 PMText message
    1. CustomerHow much is a signature facial? I’m on Accutane, is that ok?
    2. Virtual assistant$165, but on Accutane we hold off on facials until your dermatologist says it’s okay; that’s our rule. I can book a consult with Ana, Saturday 10:20 or 1:40, and she’ll say what’s safe.
    3. Customer10:20.
    4. Virtual assistantBooked: a consult Saturday 10:20 with Ana. The intake form is coming next; note the Accutane there.
    Price question, no insuranceText to your number4:30 PMText message
    1. CustomerHow much is a cleaning if I don’t have insurance?
    2. Virtual assistant$120 for a cleaning and exam, self-pay. X-rays are $60 if you’re due. Wednesday at 11 or Friday at 2 with Rosa?
    3. CustomerFriday at 2.
    4. Virtual assistantBooked, Friday at 2 with Rosa. Bring your ID; the front desk takes payment after the visit.

    Knew your price list, the what-to-bring checklist and Sam’s calendar.

    Appointment bookedAdded to the calendar you already use, at your listed price.

  • Hands off to your team

    When a text needs a person, it hands the thread to the right one, who replies from your inbox on the same number.

    Billing complaintText to your number10:20 AMText message
    1. CustomerI was charged twice for last night’s dinner.
    2. Virtual assistantI’m sorry. Refunds are the manager’s call, so I’m passing this to Jordan with our conversation.
    3. Jordan joined · Virtual assistant paused
    4. Jordan · ManagerHi, I’m Jordan, the manager. I see both charges; the second is voided now.
    5. CustomerThanks, Jordan. That’s all I needed.
    Emergency, after hoursText to your number2:04 AMText message
    1. CustomerMy dog ate a bar of dark chocolate an hour ago. He’s 20 lb.
    2. Virtual assistantDark chocolate at 20 lb is an emergency. I’m ringing Dr. Mike, on call tonight, with this thread.
    3. Mike picked up · Virtual assistant paused
    4. Dr. Mike · On call tonightThis is Mike. I’m calling you now from the clinic’s number. Head in, I’ll meet you there.
    5. CustomerLeaving now. Thank you.
    Question about a caseText to your number9:12 AMText message
    1. CustomerI need to talk to someone about my case today. Did the filing go through?
    2. Virtual assistantCase details are for your paralegal, by firm policy. Elena is in today; I’m passing this to her now.
    3. Elena joined · Virtual assistant paused
    4. Elena · ParalegalHi, it’s Elena. The filing went in yesterday. I can call at 2 or 4 to walk through it.
    5. Customer4, please. Thank you, Elena.
    Jordan · ManagerBilling complaint: charged twice. Thread attached.10:20 AM

    Knew your refund rule and who handles what.

    Your team takes overJordan replied from your inbox, on your number.

  • Answers your website chat

    The same assistant and the same briefing, in a chat on your site, for the people who browse before they call.

    Summit Tax & Accounting Live ChatOnline · Visitor on the pricing page2:20 PMWeb chat
    1. VisitorDo you do S corp returns? Mine is two years behind.
    2. Virtual assistantWe do. Catch-up filings are Maria’s. Monday at 9 or Tuesday at 4? Bring whatever returns you have.
    3. VisitorTuesday at 4, please.
    4. Virtual assistantWhich email should the confirmation and checklist go to?
    5. Visitordan@reyes-plumbing.com
    6. Virtual assistantBooked. Confirmation and checklist sent.
    Parkview Dental Live ChatOnline · Visitor on the new-patient page8:50 PMWeb chat
    1. VisitorHow long is a first visit? Do I bring anything?
    2. Virtual assistantAbout an hour. Bring your ID and insurance card; the forms come by email beforehand.
    3. VisitorThursday morning?
    4. Virtual assistantThursday at 10 is open. Shall I book it?
    5. VisitorYes please.
    6. Virtual assistantBooked; the forms are in your inbox.
    Luxe Salon Live ChatOnline · Visitor on the services page9:32 PMWeb chat
    1. VisitorIs a gloss the same as color? I’m trying to fix brassiness.
    2. Virtual assistantA gloss tones without lifting, so it’s right for brassiness. Forty-five minutes, from $65. Saturday?
    3. VisitorSaturday morning if you can.
    4. Virtual assistantSaturday 9:40 with Jen is open. Book it?
    5. VisitorYes.
    6. Virtual assistantBooked; a $25 deposit link is coming.

    Knew who handles what, the what-to-bring checklist and Maria’s calendar.

    Consultation bookedContact and conversation saved to your CRM.

Who decides

You stay in charge.

It answers from what you gave it and hands the rest to a person. Every part of that is yours to change.

What goes to a person

  1. CustomerCan I just talk to someone?
  2. Virtual assistantOf course. I’m passing this to the team now, with our conversation.
  3. Passed to your team · Virtual assistant paused
  • Anyone who asks for a person
  • Anything urgent
  • Complaints and refunds
  • Prices it was not given
  • Anything it is unsure of

Who gets the handoff is written down with you. The list is yours to change.

Your employee, your rules

A greeting you write

Hi, it’s Parkview Dental. Sorry we missed your call. How can we help?

One text greeting, kept short. Yours says whatever you want.

  • Your words, in one document

    Your prices, policies and answers live in one document you own and can change any time.

  • As much or as little as you want

    What it handles alone, what it checks with you first, what it never touches. Bolder or more careful, whenever you like.

  • Tested before it goes live

    With your own calls and texts, until it sounds like you.

  • Paused when you say

    Any time. The runbook says how.

  • One summary, every morning

    Every call and text from the night before, in one message.

What it is worth

One missed call, in your numbers.

A call that reaches voicemail is a customer deciding whether to try someone else. A text back within seconds reaches them while they are still deciding, and the ones who book elsewhere tend to stay there.

If one never calls backFirst visit or saleOver three yearsLost in a yearCovers the base build in
Salon or spaa color and cut; a regular is back every six to eight weeks$150$2,900$7,800one a weekTen weeks
Dental practicea new patient’s first visit; most stay for years$300$6,500$15,600one a weekFive weeks
Restauranta table of four; one of them back twice a month$160$3,200$8,320one a weekTen weeks
Accounting or law firma new client’s first year, or one matter$1,500$4,500$18,000one a monthThe first one
Real estate brokerageone closed sale, the agent’s side; clients sell and buy again$11,000$22,000$132,000one a monthThe first one

Industry benchmarks, rounded down, before costs. Lost in a year counts first visits only.

The build starts at $1,500, paid once.

Your number

Not one of these? Put in what one new customer is worth to you; a rough figure is fine, and nothing is saved.

Lost in a year

$13,000

Covers the base build in

Six weeks

What it costs

One fixed price for the build.

Agreed in the written plan before any work starts.

The build

AI receptionist

Missed call text back, after-hours answering and booking into the calendar or booking system you already use, with phone answering as an option.

Build and setup
From $1,500 per project
  • Tested with your own calls and texts before it goes live.
  • The first call, the visit and the written plan are free.
  • 60 days of free fixes after it goes live.

Add-ons, priced in the written plan

  • Phone answeringPicks up on your existing number and books from the same calendar. A switch you control sets when: every call, only the calls nobody answers, or none at all, and it can follow your hours.
  • SpanishEvery text, call and web reply in Spanish as well as English.
  • Staff accessYour team sees every conversation and can take one over from their own phone.
  • Every build price here is where a project starts: the base build its card describes. Add-ons are priced in the written plan, so the final figure moves with what you choose.
  • The texting number, messages, phone minutes and AI usage are billed to you at cost; we add nothing.
  • Two or more AI employees share one build and cost less together.

Also in AI employees

How it goes live

A call, a visit, a written plan. Then the build.

  1. A phone call

    Twenty minutes with Ben, who builds the system: what rings, what gets typed twice.

  2. A visit

    We come to your business and watch a normal day: the phone, the calendar, the forms.

  3. The written plan

    Within a week of the visit: what to build first, what to leave alone, a fixed price for each. Free, and yours either way.

Say yes to the plan and we build it on your accounts and your number, tested with your own calls, texts and forms before anyone else hears it. At the handover your team is shown how it works and how to change it.

Reading

Before you decide.

Questions

What owners ask about it.

Can it quote from our price sheet, or do I approve each quote?

Either, and you choose. Set it to quote straight from your price sheet, so a consult fee or a listed price goes out the moment someone asks. Or set it to hold every quote: it drafts the whole reply, price included, and nothing is sent until someone on your team presses Approve. Mix them, automatic for consult fees and approval for anything priced by the job, and change it whenever you like. A price not on your sheet is never invented; that one goes to a person.

Do callers know they are talking to an AI?

You choose. On the phone it can open as your virtual assistant, as the front desk, or with nothing but your business’s name; by text it speaks as your business. The greeting is a line in your document, so you can change it any time. Two things hold in every version: it never claims to be a person, and it says what it is the moment anyone asks.

Can we keep our number and the calendar we already use?

Yes. Your number stays, and so does your calendar. The texts and, with phone answering, the calls go through the number you have, your team replies from it, and the bookings are written into the calendar or booking system you already use. The written plan confirms the setup before anything is built and flags the rare number that cannot carry texts.

We already have someone at the front desk. Why would we need this?

For the calls the desk cannot take. A call nobody picks up, at lunch, after hours or on a busy morning, gets a text back from your number within seconds, and the booking lands in your calendar. With phone answering you set when it picks up instead: every call, only the calls nobody answers, or none at all, and it can follow your hours.

What happens when someone is angry, or it is an emergency?

It hands off. An emergency rings whoever is on call, with the thread; a complaint or a refund goes to a person with the whole thread. Your team replies from your number, never their own. The list of what it hands off is written with you and is yours to change.

We are a clinic. What about patient information?

Bookings, not charts. It books, cancels and answers “do you take my insurance” from the list of plans you give it; anything clinical goes to your staff. Before anything is built, the written plan names every service that will touch patient information and the agreement each one signs.

Can we try it before it replies to customers?

Yes. It is tested with your own calls, texts and web messages first, and everything about it is yours to set: the voice, its tone and pace, the greeting, the answers. Your team changes them until it sounds like you. Only then does it go live on your number.

What if we want to stop, or move it to someone else?

You keep everything. The number, the accounts and the calendar connection are in your name; your prices, policies and answers are one document; the runbook says how to pause it and who to call. Another developer gets the same three things. The support plan is optional and ends any month with 30 days’ notice.

A clear plan starts with a call.

Tell us what's slowing you down. We'll work out what to fix first.

  1. A short phone call

    Tell us how your business runs day to day. From that alone, we can usually see what to take off your plate.

  2. A visit to your business

    We come to you, watch how the work happens and see which tools you use.

  3. Your written plan and prices

    A prioritized list of improvements, with a fixed price for each project. You keep the plan either way.

Book a call